Spa. For all spa services, we ask for a credit card number to hold your reservation. We require at least 48-hours notice (72 hours for groups of three or more) to cancel or reschedule any spa appointment. Should you need to cancel or reschedule your spa appointment in less than 48 hours (72 hours for groups of three or more), a charge for the full appointment service fee will be billed to your credit card.

General. ALL PRODUCT SALES ARE FINAL. All prices are subject to change without notice.

ATMOSPHERE

Salon. Children of any age are welcome in the salon if they have an appointment for services.

Spa. Richard Joseph spa is a peaceful, meditative place. In order to preserve a tranquil, relaxing spa environment, we ask that you respect the privacy of other guests and their wish to experience personal indulgence and renewal. Please turn off all cell phones when you enter the spa. Children 13 or older are welcome in the spa if they have an appointment for services.

SALONSPA CAFÉ

A complimentary light, healthy and delicious cuisine changes daily to offer you the finest and freshest meals. A vegetarian selection is available upon request.

GIFT CARDS

Treat a friend, colleague or loved one to a memorable experience at Richard Joseph SalonSpa by giving them a gift card. Gifts Cards are available in any denomination and are the perfect gift for any occasion. Gift cards should be protected and treated as cash (Richard Joseph SalonSpa is not responsible for lost, stolen or damaged gift cards). Cards are redeemable for services and merchandise only and may not be exchanged for cash. Gift cards are non-refundable/non-transferable and no change will be given as unused value remains on our guest’s SalonSpa account. All gift cards have an expiration date and guests must bring the original card with them to their appointment. Gratuities may be included in any gift card purchase. If you need assistance, please ask one of our guest coordinators.

COMMUNICATION

Spa. Subtle or strong? Relaxing or therapeutic? Our spa therapists are trained to deliver the personalized attention and experience you desire. To help you get the most out of your time at the spa, be sure to communicate any challenges, concerns, special needs, or questions to your spa therapist so that he/she can assure your spa experience is a positive one. You will be provided with slippers and a comfortable robe to wear between spa treatments. During your spa treatment, you will be draped to protect your privacy. For maximum enjoyment, benefit and result, surrender to the spa experience. You are not obligated to make conversation.

During your visit to the spa, you will be given a place to store your belongings; however, we recommend that you leave your valuables at home. Richard Joseph SalonSpa is not responsible for lost or stolen items.

CORPORATE GIFTING

Do you direct a business? Would your employees or best customers enjoy a bit of pampering? Our mission at Richard Joseph SalonSpa is to bring a unique blend of fashion, beauty, art and wellness for the mind, body and spirit to our guests, our community and the planet; after all, that is "the art of living." It would be our pleasure to introduce you to services that are available to your company for any gift-giving opportunity. We would also be delighted to discuss and customize a collection of Aveda™ custom gift sets at a variety of prices to satisfy all of your gifting needs. It’s easy, stress-free, convenient and unique.

CREDIT CARDS

We accept MasterCard, Visa, and American Express.

OTHER

Spa. Please do not drink alcohol before your spa appointment. It can be damaging to your skin if your are having a facial or other skin treatment, and could even lead to serious dehydration depending on the service you are having.